We’re dedicated to offering a truly unique experience to customers by infusing world-class service and product knowledge with only premium quality cannabis products.
Adults 21 years or older can purchase up to three ounces (85 grams) of cannabis flower and up to 24 grams of concentrated cannabis (oils, tincture, edibles, vapes, etc.) in a single day for delivery and instore purchases in New York.
Please note retail dispensaries may further restrict the amount of cannabis products a consumer may purchase based on current inventory.
We accept cash and debit cards. We also have an ATM available on-site for $3.00 per transaction for your use. Please note that there is an additional debit card usage fee. As an alternative, we accept CanPay, a cashless ATM option. CanPay should be set up on your phone before arriving at the store and it is currently only available for in-store and pick-up orders. The fee to use Capay as a payment option is 1.85% per transaction. Visit their website to learn how to get set up.
We appreciate and honor the service of our military personnel, veterans, and senior citizens. However, as per licensing regulations, we are currently unable to offer any discounts, giveaways, price reductions, or loyalty programs related to cannabis products. We are diligently exploring alternative non-cannabis related rewards or special offerings that can be extended to members of the military, veterans, and seniors.
Unfortunately, we do not accept returns for any cannabis sales. Due to the nature of the products and regulatory guidelines, we cannot facilitate returns. However, if you encounter an issue with your product, we will make every effort to address the problem. We will reach out to the vendor on your behalf to determine the issue and find the best possible solution to remedy it.
Delivery orders of licensed cannabis products can be made directly from us.
Yes, you can schedule an order for future delivery.
Yes. When placing an order online for delivery, customers must attest that they are of legal age (21+) to consume cannabis at time of purchase. At time of delivery, an additional identification check must be carried out by the employee making the delivery to complete the order.
No. All orders must be pre-paid for on our website prior to delivery.
Yes. ID verification and a signature from the customer for each order is required.
No, at New York City Cannabis Exchange we do not charge a delivery fee ever to our clients. We believe in making our cannabis products as accessible and cost effective as possible to all our clients, but we do require a minimum order amount.
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